Moving to Dubai? Planning to rent or buy a home? You’ll hear this term over and over: DEWA.
And if you’re wondering things like
- What is DEWA in Dubai?
- How much is the DEWA deposit?
- What’s a DEWA Business Partner Number?
- How to set up DEWA utilities?
You’re in the right place.
This guide gives you simple, direct answers no jargon, no fluff. Just what you need to know to get started smoothly.
What Is DEWA in Dubai?
DEWA stands for Dubai Electricity and Water Authority. It’s the official government body that supplies electricity and water to homes, offices, and buildings across Dubai.
If you’re renting or buying property in the city, you’ll need to open a DEWA account to get your utilities connected.
DEWA Full Form
Let’s get this out of the way.
DEWA = Dubai Electricity and Water Authority
Yes, it’s that simple. But it’s also your gateway to turning on lights, running water, and living comfortably in your new home.
What Is a DEWA Business Partner Number?
A DEWA Business Partner Number is your unique customer ID. It’s how DEWA tracks your account, bills, and payment history.
You’ll receive this number when you:
- Set up your DEWA connection for the first time
- Reactivate an account under your name
You can find it:
- On your DEWA bill
- Inside the DEWA app or website (after login)
- By calling DEWA customer service
How Much Is the DEWA Deposit?
DEWA charges a refundable security deposit based on your property type.
| Property Type | Security Deposit |
| Apartment | AED 2,000 |
| Villa | AED 4,000 |
| Commercial Unit | Varies (AED 2,000–AED 10,000+) |
This deposit is refunded when you deactivate your account and pay your final bill.
DEWA Connection Fees
Besides the deposit, here are the standard one-time activation fees:
- Electricity & Water Activation Fee: AED 100
- Knowledge Fee: AED 10
- Innovation Fee: AED 10
- Security Deposit: AED 2,000–4,000 as above
Payment can be made online through the DEWA app, website, or via your real estate agent.
How to Set Up DEWA in 4 Simple Steps
Whether you’re renting or buying, here’s how to activate DEWA quickly:
- Collect Required Documents
You’ll need:
- Emirates ID (valid)
- Tenancy contract (Ejari) or Title Deed
- Passport copy (sometimes)
- Premise number (we’ll explain next)
- Find Your Premise Number
Wondering how to find the DEWA premise number?
It’s a 9-digit code found:
- On the main door frame (usually on a sticker)
- In the Ejari certificate
- From the property agent or developer
- Apply Online
- Visit dewa.gov.ae
- Or use the DEWA smart app
- Upload documents, enter the premise number, and pay the deposit
Activation is usually within 24 hours.
- Receive Your DEWA Account & Business Partner Number
Once confirmed, you’ll get your:
- Account number
- Business Partner number
- DEWA bill via email or app
You’re all set. Lights on. Water flowing.
Can Tenants Apply for DEWA?
Yes. In fact, you must.
In Dubai, tenants are responsible for setting up DEWA under their name once the tenancy contract is registered through Ejari.
DEWA Meaning in Dubai Life
It’s not just a utility. It’s a system that:
- Keeps your home livable
- Connects you to Dubai’s infrastructure
- Impacts your move-in process, budgeting, and legal status
A delayed DEWA setup = delayed move-in
An unpaid DEWA bill = possible fines or service cuts
Don’t skip this step.
Common DEWA Mistakes to Avoid
- Forgetting the premise number
- Not registering your Ejari first
- Missing out on security deposit refunds
- Paying through unverified agents
- Using the wrong name on the DEWA account
DEWA Tips for New Residents
- Download the DEWA App — Easy to manage bills, payments & track usage
- Enable AutoPay — So you never miss a bill
- Update Your Contact Info — For alerts and reminders
- Keep a Copy of the Premise Number — You’ll need it again
Why Investors Should Care About DEWA
If you’re buying property in Dubai:
- DEWA setup is part of handover
- No DEWA = You can’t live in or rent out the unit
- As a landlord, you’ll often transfer DEWA to your tenant but you need to keep bills updated and clear
It’s not optional. It’s operational.
Final Thoughts: Start Smart, Start with DEWA
DEWA is your first real “connection” in Dubai. It’s not exciting, but it’s essential.
Whether you’re:
- Moving into your dream apartment
- Renting your first home in the city
- Or investing in Dubai real estate…
Knowing how DEWA works gives you control, confidence, and peace of mind.
TL;DR – Quick Recap
- DEWA Full Form: Dubai Electricity and Water Authority
- Deposit: AED 2,000–4,000 (refundable)
- Connection Fees: AED 100 + fees
- Business Partner Number = Your DEWA ID
- Set Up: Online with documents and premise number
- Required For: All buyers, tenants, and investors
Need Help Moving or Investing in Dubai?
At Legacy Dubai, we help you settle in faster, with step-by-step guidance from viewing properties to setting up DEWA.
Ready to move or invest smart in Dubai? Contact our team today and we’ll walk you through everything.
